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Privacy Policy
INFORMATION WE COLLECT AND HOW WE COLLECT IT
Many of the services on our site are offered without our collecting any personally identifiable information from you. You can surf our site and view some of our content anonymously. For instance, you can access this page without giving out any personally identifiable information.
The information we gather on our site falls into two categories: (1) personal information you supply when you become a member, order, complete a survey, post in a discussion forum, post news articles, or provide your email address, and (2) tracking information collected as you navigate through our site.
Personally identifiable information
To order from our site, we ask you to provide personally identifiable information about you such as your name, mailing address, e-mail address, telephone number, credit card information. We use this information to process your order or request or to help improve our site. When personally identifiable information is collected, you will know because you will have to fill out a form.
Aggregate information
When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site. None of this information identifies you personally; we collect it for aggregate reporting on site activity. For example, we may want to know how long the average user spends on our site, or which pages or features get the most attention. We use this information to make the site more useful to you. We use "cookies" to store and sometimes to track user information. Cookies, by themselves, do not tell us e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering or subscribing to our site. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie contains a unique number that allows our site to recognize your computer. For example, cookies allow us to keep track of your user name and password (if you are a subscriber) so you don't have to re-enter that information each time you visit our site. The help function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our site that are available to other visitors.
HOW YOUR INFORMATION WILL BE USED
Our primary goal in collecting information is to provide you with a customized experience when visiting our site and to make our site more useful to you. Libresco Ltd uses personally identifiable information in a limited number of ways. We use the information to complete transactions and fulfil requests for our services. For instance, if you become a customer, we use your information to process your order, or if you contact us for help, we will use the information to contact you. We also use the information you provide to send you e-mail and mail only for Libresco programs, products or services that we believe may be of interest to you.
Occasionally our list of customers' names and addresses is made available to other carefully screened companies whose products and services may be of interest to you. If you would prefer not to receive such mailings please tick the relevant box when placing your order. In some instances, we use third party companies to help us provide our products and services to you, like a shipping company that delivers a package or an e-mail delivery service that sends out our e-mails and e-newsletters. In those instances we need to share your information with them. We require that those companies use the information only to deliver the product or service.
We may occasionally release personal information as required by law, for example, to comply with a court order or subpoena.
OUR E-MAIL POLICIES
Account related e-mail: We will send you e-mails relating to your account. These include order confirmations, renewal/expiration notices, and credit card problem notifications as well as information about your membership including products and services offered by Libresco Ltd. Email newsletters: We offer or may soon offer numerous e-mail newsletters. If you no longer wish to receive a specific newsletter, you can follow the 'unsubscribe' instructions located near the bottom of each newsletter
SECURITY AND PASSWORDS
We maintain a secure process to collect, transmit and store your personally identifiable information. When you provide credit card information, we use secure socket layer (SSL) encryption to protect it. We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This ensures that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.